20 Dec Case Study – GA Pet Food Partners
New Gray & Adams customer, GA Pet Food Partners has recently invested in its first fleet of brand-new refrigerated trailers, and we caught up with Jim Whittingham, Operations Director to find out more about the business and its budding relationship with Gray & Adams.
GA Pet Food Partners are Europe’s leading manufacturer of own label premium dry pet foods providing a total solution, from new product development, through to manufacturing, packaging, storage and dispatch.
Since 2015, the GA Pet Food Partners team had been investing in second hand trailers to allow them to collect human grade food from abattoirs and fish factories across the UK and abroad and bring them back to their manufacturing facilities. When the time was right to invest in brand new trailers, Gray & Adams were a first point of contact as Jim has industry contacts who had shared their delight on the quality and service they received from our team.
Jim tells us,
“When we were ready to invest in our first brand-new trailers, I had heard through close friends, acquaintances and through second-hand trailer dealers that Gray & Adams was the first choice for the quality of their builds.”
The Gray & Adams sales team worked closely with Jim to ensure that the new trailers would be an ideal fit for GA Pet Food Partners. Due to the nature of the products that GA Pet Food Partners is picking up, it was decided to install a grid floor with a bespoke tank under the trailer which would collect any liquid residue through channels fitted into the body of the trailer. This is an example of the tailored approach that Gray & Adams can offer, which allows our customers to grow their business by ensuring what we build is fit for unique purposes.
Jim said,
“The Gray & Adams sales team were hugely helpful from the first point of contact right, throughout the design process and into delivery. The installation of the tank under the trailer has been a great innovation for us. It is very easily removed and cleaned out which has been a real time saver.
“The new Gray & Adams trailers are the pride of our fleet, they are more thermal efficient than other trailers we’ve had and they are the high quality product we thought they would be.”