At Gray & Adams we know that conducting our business responsibly is not just the right thing to do – it enhances our business reputation and performance. As a business we’re not just interested in short-term profit but also in safeguarding our long-term future and this should be achieved responsibly, taking the needs of our people, our customers, our communities and our planet into consideration.
Our CSR responsibilities seek to give our employees and our customers confidence in the products we sell and the way we do business. Our corporate social responsibility strategy covers four key areas of responsibility:
We offer a wide range of products from 8m through to 15.6m with unique specifications designed for you and your business needs.
"I would give Gray & Adams a 10 out of 10 for customer service every time, the collaborative working, and partnership approach has been the correct route for our business. Booths also value their approach to innovation and the fact that Gray & Adams have been the first to offer trailers that integrate Vector eCcol technology. Sustainability is important to Booths, so we have ordered three more urban trailers with the eCool technology as from the team at G&A as well as a further two rigids, fitted to DAF tractor units to further enhance our operational capabilities in 2022."
“Gray & Adams knows the heartbeat of our service and can offer suggestions for continuous improvements in our fleet. With the trust we have in each other, we have a culture of respectful challenge and a shared focus on customer service. This combination of engineering excellence and in-depth knowledge of our business ensures our fleet is continually improving and moving forward. As a 24/7 time-critical operation, we know that Gray & Adams’ on-going support is there when we need it most and even if things don’t go to plan, their responsive service and ability to recover is built into their ethos.”
"There was only ever going to be one trailer company to build our 100th trailer, and that’s Gray & Adams. As we’ve grown, Gray & Adams has always been there, consistently offering the best quality products in the business and a customer service that is second to none. In my experience, you absolutely get what you pay for in terms of quality and at Chiltern Distribution we need that defined focus on quality, reliability and customer service excellence. Our partnership has been built on shared values, with quality being front and centre for both businesses. We’ve worked closely together on numerous rigids and trailers throughout the years and the Gray & Adams team always come up with innovation and added value solutions, whatever the product"
“Having worked with a number of trailer builders in the past, we have found that the quality and customer service from Gray & Adams has been outstanding as well as proving reliable in terms of consistently delivering new vehicles on time.”
