A Spotlight on our Fridge Department
Fridge Shop Department Line Manager, Michael Greening, gives us insight into the Fridge Department at Fraserburgh....
We offer product innovation, excellence and first-class service, whatever your sector.
Focusing on the unique needs of each of our customers, we take time to develop specialist and bespoke solutions to reflect individual requirements and meet your precise business needs.
Our product range covers everything from refrigerated double deck trailers to clinical waste vehicles and our talented team designs and builds industry-leading products that are exceptionally well engineered and of outstanding quality.
Gray & Adams is driven to deliver, so our customers can.
We are an experienced, unbeatable team and our people are key to our success.
We are an experienced, unbeatable team and our people are key to our success.
The vehicles and trailers that we design and build, are bespoke to every individual need and challenge
As our vehicles are built to the highest standard, they offer longevity and long-term value for money
We take our delivery promises very seriously and our high level of repeat business demonstrates our commitment to our on-time ethos
With customers at the core of our everything we do; we value and nurture our customer relationships. Our customer profile covers a broad spectrum of sectors and industries, working with some of Britain’s best-known brands
We maximise your operational efficiency by developing robust and environmentally efficient products to meet your needs
Our customer service and aftercare is industry-leading
The vehicles and trailers that we design and build, are bespoke to every individual need and challenge
As our vehicles are built to the highest standard, they offer longevity and long-term value for money
We take our delivery promises very seriously and our high level of repeat business demonstrates our commitment to our on-time ethos
With customers at the core of our everything we do; we value and nurture our customer relationships. Our customer profile covers a broad spectrum of sectors and industries, working with some of Britain’s best-known brands
We maximise your operational efficiency by developing robust and environmentally efficient products to meet your needs
Our customer service and aftercare is industry-leading
Fridge Shop Department Line Manager, Michael Greening, gives us insight into the Fridge Department at Fraserburgh....
Gray & Adams speak to customer Cluny Fish's owner Louie Patterson for a customer case study....
Gray & Adams speak to customer Stirling Potatoes' Managing Director Andrew Stirling for a customer case study....
“Gray & Adams strive to achieve all aspects of the task we challenge them with and have always delivered high quality, high performance products. We have maintained and upgraded our trailers over the years with excellent aftersales repair, maintenance and support from Gray & Adams. From design to manufacture, they provide industry leading customer service, responsive and are ready to support us, helping to minimise downtime and going the extra mile. The added value is that they know us and they make our business, their business.”
Phillip Morrow
Owner & Managing Director, PRM
“Right from the very beginning, Gray & Adams stood out from the rest. From having the initial call with the sales team, it wasn’t very long before they had a demonstrator trailer in our yard. The trailer specification was first-class, and the team provided excellent recommendations. Gray & Adams (Ireland) is right on our doorstep and with the availability of service and parts from their Newtownabbey site, it will minimise downtime. We are over the moon with the customer service.”
Richard Rea
Director, Rea Distribution
“The reason we keep coming back to Gray & Adams is that they really took the time to understand us as a company and got to know our business. We can’t fault the customer service we receive at Suma Wholefoods - They offer us a personal service and always ensure we are well looked after. The team consult with us to the right level, communicate openly and understand what we want – they make the whole process as seamless as possible and that is hugely valuable to our team and our business.”
Daniel Norvell
Transport Manager, Suma Wholefoods
“As a family business ourselves, I have always felt the family element within Gray & Adams, both through the care taken in every build and in the exceptional customer service we receive. They’re great at keeping you involved at every stage of the process and keeping communication open, honest and transparent. They’re quick to respond to any query and we can trust them to keep us right.“
Neill Cannell
Transport Manager, Euro Foods Group